Return Policy

Return Guarantee

The Cyclone2X is fully guaranteed for thirty days against any breakage due to normal wear and tear. We commit to sending you a new Cyclone2X, and you will only pay for the shipping costs. For manufacturing defects, please send us photos of the product with the identified issue. After evaluation, if conclusive, we will send you a new Cyclone2X free of charge, without shipping fees.

Compatibility

Before ordering, make sure that the nozzle of your leaf blower is 2" to 4" in diameter and circular. Cyclone2X.us does not offer refunds if you have not checked the compatibility of the Cyclone2X with your leaf blower beforehand.

Return Address

Cyclone2X Wholesale & Retail USA
3472 Research Pkwy, Ste 104-9033, Colorado Springs, CO, 80920-1066

Best Practices for Return Packaging

To prevent the packaging or product from being damaged, it is highly recommended to place the Cyclone2X in its original packaging, then place it in a bubble envelope, another box, or wrap it well with plastic film.

Return Conditions

All returns must be accompanied by the receipt and original packaging. The product must be in the same condition as received, without modifications or damages caused by misuse. Cyclone2X.us reserves the right, with photographic proof, to refuse a full or partial refund if the product or packaging is damaged to the point of being unusable or if its resale value is diminished.

Processing Time

Return processing may take up to 10 business days from the date of receipt of your item. We will notify you once your return has been processed.

Reseller Customers

For reseller customers, please return to your place of purchase for an exchange.

Online Purchases

For online purchases, a new Cyclone2X will be sent to you. Please note that Cyclone2X.us does not cover shipping costs.

Contact Us

For any questions or concerns regarding your return, please contact our customer service team at info@cyclone2x.us or call us at +1 719-601-1901.